How can our team help?

Use the secure password recovery page for a forgotten password. If access was suspended, a workspace owner or administrator must reactivate the membership; resetting a password does not bypass workspace access rules.

Email hello@everlyplanner.com with the workspace name, the screen you were using, and what happened. Do not email passwords, recovery links, payment details, or confidential guest answers. Our team will reply as soon as practical during the beta.

A signed-in account holder can use Account & privacy to save a portable personal account file, initiate deletion, see its completion deadline, and cancel while it remains pending. For access, correction, or help with a deletion request, email hello@everlyplanner.com from the account email. Our team will verify identity and workspace authority before acting. Some records may be retained when reasonably required for security, legal obligations, disputes, or another workspace member’s legitimate business records.

Read the privacy notice and current service terms. Privacy or security concerns can also be sent directly to our team at the support address above.